WHAT ARE COOKIES?

In accordance with article 22 of the Law on Information Society Services and Electronic Commerce, the domain https://tui.pt/ uses 'cookies', which are small text files that are stored in your browser when you visit a website. Cookies usually store information of a technical nature, personal preferences, personalisation of content, usage statistics, links to social networks, access to user accounts, etc. The purpose of the cookie is to adapt the content of the website to your profile and needs, without cookies the services offered by any page would be significantly diminished.

In general, cookies cannot read data from your hard drive, nor read cookies created by other providers, they cannot damage your device and they are very useful as they help to identify and resolve errors.

None of the cookies used on our website collect personally identifiable information about you.

WHAT ARE COOKIES?

Session cookies: these are a type of cookie designed to collect and store data while the user accesses a website, and are not registered on the user's hard drive.

Persistent cookies: these are a type of cookie in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

First-party cookies: these are general cookies set by the website being visited.

Third-party cookies: these are cookies that are received when browsing that website, but which have been generated by a third-party service that is hosted on it.

WHAT IS THE PURPOSE OF COOKIES?

Technical purposes: they are necessary for the operation of the website. They are also known as strictly necessary. They make it possible to control traffic from the server to multiple users at the same time, identification and access as a system user, etc.

Personalisation: they make it possible for each user to configure aspects such as the language in which they wish to see the page or the regional configuration.

Analysis or performance: they allow the number of visits and browsing criteria of different areas of the website to be measured anonymously.

Advertising or marketing: these are used to manage the advertising included on the website.

WHAT COOKIES ARE BEING USED ON THIS WEBSITE?

The cookies we use do not store any personal data or any information that can identify you. __ Strictly necessary/essential cookies:__

These cookies are necessary for the correct use of the website, allowing access to sections that have security filters. Without these cookies, many of the services available would not be operational. __ Analytical or browsing cookies:__

These cookies collect information about the use that visitors make of the website, for example the pages viewed, loading errors... It is generic and anonymous information, where no personal data is included, nor is information that identifies visitors collected; the ultimate goal being to improve the functioning of the website.

Technical or functional cookies (Personalisation):

These cookies allow us to remember information (such as your user name, language, the region you are in) and more personal characteristics. For example, the possibility of offering personalised content based on the information and criteria you have voluntarily provided. These cookies can also be used to remember changes made to text size, fonts and other customisable parts of the website. They are also used to provide some requested services, such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and your activity may not be tracked on other websites.

Advertising cookies:

These are those that allow the management, in the most efficient way possible, of the advertising spaces of the page from which the service is provided.

MANAGE COOKIE PREFERENCES:

You can change your cookie preferences at any time by clicking on the preferences button (IF POSSIBLE PROVIDE LINK TO THE COOKIE PREFERENCES BUTTON). This will allow you to revisit the cookie consent banner and change your preferences or withdraw your consent immediately.

WHAT HAPPENS IF I DISABLE COOKIES?

For you to understand the scope of this, and depending on the cookies you disable, here are some examples:

You will not be able to share content from that website on Facebook, Twitter or any other social network.

The website will not be able to adapt the contents to your personal preferences, as is often the case with online shops.

You will not be able to access the personal area of this website, such as My Account or My Customer Area.

It will not be possible to customise your geographical preferences with time zone, currency or language.

The website will not be able to perform web analytics on visitors and web traffic, which will make it difficult for the website to be competitive.

CAN COOKIES BE DELETED?

Yes, in addition to deleting them, they can also be blocked, either in general or for a specific domain. To delete cookies from a website you must go to your browser settings and there you can search for those associated with the domain in question and delete them.

HOW TO UNINSTALL COOKIES?

If you want to delete the cookies registered by https://tui.pt/ from your browser, here are instructions for different browsers:

Chrome: https://support.google.com/accounts/answer/32050 Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc If you are using any other web browser, please visit the official support documents for your browser.

TUI is managed through the digital marketing platform Mailchimp, based in Atlanta, whose servers are located outside the European Union, which involves a flow of personal data from Spanish territory to recipients established in countries outside the European Economic Area (this is called International Data Transfers). Mailchimp guarantees adequate levels of security and a privacy policy.

If, as a consequence of the elimination or refusal of the installation of cookies necessary for browsing or obtaining the services or information requested, any incident should occur, TUI SPAIN shall not assume any type of responsibility for any possible inconvenience that such situations may entail.

You can change or withdraw your consent at any time from the Cookie Statement on our website. Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

HOW TO UNINSTALL COOKIES?

This notice complies with the Google Analytics Privacy Policy requirement that requires all website owners to update their privacy policy and inform users in accordance with Google Analytics quality requirements. For more information on Google's Privacy Policy you can visit the following address: https://policies.google.com/technologies/cookies?hl=es&gl=es

In view of the foregoing, TUI hereby informs its users that (i) it is Google, through its Google Analytics tool, which collects the information on the traffic on this website on its own behalf (in no case on behalf of TUI, with TUI alone having access to the aggregate statistical data of said traffic without any personal identification; (ii) it is Google and not TUI that decides the purpose of the processing and uses of the data obtained through Google Analytics.

If, as a result of the removal or refusal to install cookies necessary for browsing or obtaining the services or information requested, any incident should occur, TUI shall not assume any liability for any possible inconvenience that such situations may entail.

In the event that the user prevents the creation of cookies, it is therefore possible that not all functions of the website can be used fully and without restriction. The collection and storage of the IP address and the data created by cookies can be cancelled at any time with effect for the future.

The browser plug-in required for this can be found here: https://tools.google.com/dlpage/gaoptout?hl=es You can deactivate the use of Google Analytics data by clicking on this link.

An Opt-Out-Cookie will then be activated which will block the use of your data when visiting this website. Specifically, our analytics cookies are:

_ga: This cookie is for analysis and serves to distinguish users when they enter the website gat: The function of this cookie is to limit the number of requests that can be made on the website. gid: This is an analytical cookie related to the Google system that allows users to be distinguished. vwo_uuid: This is an analytical cookie related to the Google system. You can change or withdraw your consent at any time from the Cookie Statement on our website. Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Revoke consent If you wish to withdraw your consent, you can do so by clicking the button below.